You might be surprised to know that insurance companies typically pay out on the overwhelming majority of claims made in Australia. However, if you are… Read More »What to do if you’re not happy with your claim
Financial Ombudsman Service
The Insurance Council of Australia (ICA) announced the appointment of Vicki Mullen as General Manager Consumer Relations and Market Development. Ms Mullen will be responsible… Read More »The Insurance Council appoints a New General Manager Consumer Relations and Market Development
Insurers making it hard for Consumers to shop around for car insurance based on efficiency or fairness of claims handling
‘Most consumers have motor vehicle insurance, and many will make a claim at some time,’ ASIC Commissioner, Peter Boxall, said. ‘Because no insurer-specific comparative data… Read More »Insurers making it hard for Consumers to shop around for car insurance based on efficiency or fairness of claims handling
The Financial Ombudsman Service (FOS) has released names of financial services companies who have received the most consumer complaints against them. Many complaints seem to… Read More »Financial Ombudsman reveals the bad apples
QBE has commenced the process of informing policyholders affected by the recent bad weather events of its position for those locations where hydrology reports have… Read More »When and how will QBE policyholders know about their claim?
According to Federal Assistant Treasurer Bill Shorten, Australia’s insurance industry have agreed to establish a standard definition for flood insurance. This comes after the devastating… Read More »Establishing a standard definition for flood insurance
The Insurance Council of Australia has joined with the Financial Ombudsman Service and Queensland Legal Aid to host a series information sessions for the communities… Read More »Information sessions for QLD flood victims
Many travellers simply rely on the travel insurance offered by their credit card companies when going on holiday. However, have you made sure you understand… Read More »Is credit card travel insurance enough?
We take great time and care to plan our holiday itinerary and pack all the right things into our suitcase but what about our travel… Read More »Evaluate your travel insurance before you holiday