The Insurance Council of Australia has said that the Christmas day Storms in Melbourne claims for damages likely to run into the tens of millions of dollars.
The storm that produced high winds, down pours and large hail stones has resulted in 5000 claims so far.
Some effected client of insurers have been told they will have to wait on the phone for several hours to speak to claims staff.
ICA spokesman Campbell Fuller says insurance companies are doing the best they can to respond to the demand.
“What we suggest is if your enquiry is not urgent, if it is for instance minor damage to your car, perhaps hold off for a couple of days and let those people with urgent claims get through,” Mr Fuller said.
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