Insurance companies are ready to tackle an influx of expected claims after torrential rains have set in for South East Queensland and Northern New South Wales.
The Insurance Council of Australia (ICA) has said insurance companies are more prepared after the devastating weather of 2011. Director Robert Whelan has reported that home owners and businesses can expect a ‘prompt response’ from there insurers stating that insurers were ready and “expecting several thousand inquiries and claims for damage to homes, businesses and vehicles”.
Many of the Insurance companies have implemented 24 hour hot lines to help those affected by the extensive rain fall as quickly as possible. The insurance council has also released some tips for policyholders to ensure a speedy claims process including:
– Contacting your insurance provider as quickly as possible to confirm what you are covered for
– Take photos and make lists of damaged and destroyed house goods of your home and contents and be sure to include brands and serial numbers
Mr Whelan has urged policy holders not to fret if they do not hold a copy of their policy, as insurance companies will have electronic copies of the required information.
Areas of Northern New South Whales (Chinderah) and South East Queensland (Tweed Heads) have been evacuated as well as several road blockages along the east coast. Evacuees and motorists have been urged to take precaution when returning to their properties, and only to do so when announced safe by authorities.
By Krystal Ayoub
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