nsw-fires

The Insurance Council of Australia (ICA) has formally declared a Catastrophe for bushfire-affected regions of NSW where properties have been severely damaged or destroyed.

The ICA offers the following general advice to affected policyholders:

  • Contact your insurance company as soon as you can, and seek advice about the claim process under your policy, as well as what you’re covered for. Many insurers have 24-hour call centres
  • Don’t be concerned if insurance documents are not readily at hand. Insurance companies keep records electronically and require only the policyholders’ name and address to find a policy
  • Take pictures of damage to the property and possessions as evidence for your claim assessor
  • Speak to your insurer before authorising repairs. Emergency repairs should only be undertaken in the first instance to make the property safe
  • Remove and discard fire-damaged goods that pose a health risk
  • If possible, keep samples of materials and fabrics to show the assessor
  • Store damaged or destroyed items somewhere safe
  • Make an inventory of damaged possessions. This will help insurers process your claim

The ICA’s disaster hotline − 1800 734 621 − can help affected residents who are not sure which insurer they are with, or who have general inquiries about the claims process.

 

Source http://www.insurancecouncil.com.au

 

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By | 2014-11-11T06:44:49+00:00 October 21st, 2013|Insurance Information, Insurance News, News|
 
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